Privacy Policy

Last updated: June 2025

Five Stars Villa ("we", "us", "our") is a privately owned holiday rental property located in Kommeno, Corfu, Greece. This policy explains how we collect and handle your personal data when you visit fivestarsvilla.gr or contact us to enquire about a stay.

What We Collect

When you contact us through our website, by email, phone, or WhatsApp, we may collect:

  • Your name
  • Your email address
  • Your phone number
  • Your intended travel dates and group size
  • Any other information you choose to share in your message

We do not use online booking forms that collect payment information. If a booking proceeds, payment details are handled through agreed-upon methods discussed directly with you.

How We Use Your Data

We use the information you provide solely to:

  • Respond to your enquiry
  • Process and confirm your booking
  • Communicate with you about your stay (arrival information, services, etc.)
  • Follow up after your stay if you have requested this

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis (GDPR)

If you are located in the European Economic Area, we process your personal data under the following legal bases:

  • Contractual necessity — to manage your booking and stay
  • Legitimate interests — to respond to enquiries and improve our service
  • Consent — where you have explicitly provided it

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes above, typically no longer than 2 years after your stay or last contact. After this period, data is securely deleted.

Your Rights

Under GDPR and applicable Greek data protection law, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict our processing of your data
  • Lodge a complaint with the Hellenic Data Protection Authority (HDPA): www.dpa.gr

To exercise any of these rights, contact us at info@fivestarsvilla.gr.

Cookies & Analytics

This website uses Google Analytics (via Google Tag Manager) to understand how visitors use the site. This involves the use of cookies. Google Analytics data is anonymous and aggregated — we cannot identify individual visitors from this data.

You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made.

Contact

For any questions about this privacy policy or your personal data:

Five Stars Villa
Kommeno, Corfu, Greece
Email: info@fivestarsvilla.gr
Phone: +30 6932 623 487